Workstation Support Specialist

Company: Varian Medical Systems
Location: Palo Alto
Posted on: November 1, 2024

Job Description:

Workstation Support Specialist Apply locations: Palo Alto, CA time type: Full time posted on: Posted 2 Days Ago job requisition id: R-25536 Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.If you want to be part of this important mission, we want to hear from you. Why will you enjoy this new opportunity?We are looking for a Workstation Support Specialist to join our Manufacturing Engineering team and support the Windows workstations that support the software solutions used to build and test our radiotherapy systems. The candidate should be excited about deepening their knowledge of, owning, and driving the team's standards and practices for managing the Windows OS and hardware layers of our application stack. They should enjoy facilitating a common understanding between our manufacturing colleagues, our software developers, our equipment team, our IT and cybersecurity colleagues, and developing their understanding of Operational Technology best practices. What are the performance outcomes you will work toward completing?Your overarching goal will be to ensure that all our applications have their specialized workstation requirements inventoried and managed to a secure and repeatable set of configuration standards that you will help us establish with our stakeholders, which include application developers, our colleagues within Manufacturing, and cybersecurity experts in IT.In the first 30 days, you will understand our Configuration Management standards for the portfolio of manufacturing applications our team supports, the workstation specifications for each of these applications, and have worked with our software development team and our IT contacts to establish a roadmap for introducing new processes and standards across our groups of applications.Within the first 90 days, you will be taking over ownership of many of the third-party software products used in our environment and supporting multiple projects and proof-of-concept deployments related to Windows desktop OS administration/automation, server and database resiliency planning and testing (collaborating with our IT counterparts), and cybersecurity risk mitigation.Within 180 days and beyond, your work will be reflected through established, implemented standards that help us mitigate risks and improve resiliency, visibility, and manageability across our application portfolio. What type of work will you be doing?Define how we provision and support the Windows OS environment for specialized shop floor workstations for specialized manufacturing applications, and establish processes and automation (using PowerShell, etc.) to make these practices repeatable and resilient, ensuring any workstation setup can be rebuilt as needed.Work with our software team to understand the runtime dependencies of the .NET applications they develop, how to provide first responder support/troubleshooting for these services, and how to test the services against new Windows versions and configurations for compatibility issues.Engage with IT colleagues in desktop, network, and server support, serving as operational liaison with IT teams that support user endpoint management, networking, and server hosting, to troubleshoot Windows OS, TCP/IP, SQL, and Active Directory dependencies of our applications.Work with our equipment team, understanding how our PC hardware and associated specialized equipment enter and exit the shop floor environment, to ensure our setup/inventory processes meet their requirements.Work with the operators of our applications, and owners of the business functions they support, understanding the end-user perspective and the unique constraints of an Operational Technology environment.Support compliance and cybersecurity initiatives by ensuring that all teams are working to a common, accurate inventory model of our team's technology environment, that we are making effective use of IT inventory tools such as CMDB and SCCM, and we are registering our application services with the appropriate IT governance teams. What is the structure of the team?You will be joining the Technology Services team within the Manufacturing Engineering organization, based in Palo Alto. We facilitate the delivery of manufacturing test applications to our production environment, and currently support a portfolio of about 50 such applications, most of which were custom developed by our team, and many of which are used at other manufacturing locations globally.Fighting cancer calls for big ideas.We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.TogetherWeFightVarian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination.Pay Transparency Non-Discrimination ProvisionVarian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.The base pay range for this position is Min $82,900 - Max $145,100. The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.
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Keywords: Varian Medical Systems, Richmond , Workstation Support Specialist, Other , Palo Alto, California