Dedicated Customer Service Representative

Company: Chevron
Location: San Francisco
Posted on: October 1, 2024

Job Description:

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Dedicated Customer Professional at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring the efficient operation of our convenience store and fueling operations.Key Responsibilities

• Provide courteous and professional service to customers, responding to their needs and resolving any issues in a timely and effective manner.
• Maintain a clean and organized store environment, including the fueling area, restrooms, and surrounding areas.
• Operate the point-of-sale system accurately and efficiently, handling cash and credit transactions, and maintaining a secure cash handling environment.
• Prepare and serve food and beverages, including Krispy Krunchy Chicken products, in accordance with CSI's food safety and quality standards.
• Perform daily cleaning and maintenance tasks, including sweeping, mopping, and restocking shelves.
• Monitor and maintain inventory levels, including fuel, food, and beverages, and report any discrepancies to management.
• Participate in ongoing training and development programs to enhance customer service skills and product knowledge.Requirements
  • High school diploma or equivalent required; some college or vocational training preferred.
  • Previous customer service experience in a retail or food service environment preferred.
  • Ability to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift up to 25 pounds and stand for long periods of time.What We Offer
    • Competitive hourly rate and opportunities for advancement.
    • Comprehensive training and development programs to enhance customer service skills and product knowledge.
    • Opportunities for career growth and advancement within the company.
    • A fun and dynamic work environment with a team-oriented culture.Chevron Stations Inc. (CSI) is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We are proud to offer a comprehensive benefits package, including health and wellness programs, education reimbursement, and commuter benefits.

Keywords: Chevron, Richmond , Dedicated Customer Service Representative, Hospitality & Tourism , San Francisco, California